Privacy Policy

Effective Date: 4-08-2024

At Farm Fresh Agro, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information:

When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment information.

b. Non-Personal Information:

We may also collect non-personal information such as your browser type, IP address, device type, and how you interact with our website. This information helps us improve our website and services.

c. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and assist with our marketing efforts. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

a. To Process Orders:

We use your personal information to process and fulfill your orders, including payment processing, shipping, and providing customer support.

b. To Improve Our Services:

We may use non-personal information to analyze how our website is used and to enhance the user experience. This helps us improve our products, services, and marketing efforts.

c. To Communicate with You:

We may use your contact information to send you order confirmations, delivery updates, and respond to your inquiries. With your consent, we may also send you promotional emails about new products, special offers, and updates.

d. For Legal and Security Purposes:

We may use your information to comply with legal obligations, protect our rights, prevent fraud, and ensure the security of our website and customers.

3. How We Share Your Information

a. Third-Party Service Providers:

We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting marketing activities. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

b. Legal Requirements:

We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.

c. Business Transfers:

In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new owners.

4. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

a. Access and Correction:

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

b. Opt-Out:

You may opt out of receiving promotional emails from us by following the unsubscribe link in the email or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders.

c. Data Deletion:

You may request the deletion of your personal information, subject to certain legal obligations that may require us to retain your data.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.