Terms and Conditions

Effective Date: 04-08-2024

Welcome to Farm Fresh Agro! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our dairy products. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before making a purchase.

1. General Terms

a. Acceptance of Terms:

By using our website, you agree to these Terms and any additional terms and conditions that may apply to specific sections of the site or to products and services available through the site.

b. Eligibility:

You must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that you are of legal age to form a binding contract.

c. Changes to Terms:

Farm Fresh Agro reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website after changes are made constitutes your acceptance of the new Terms.

2. Products and Orders

a. Product Descriptions:

We strive to provide accurate descriptions of our dairy products. However, we do not warrant that product descriptions or other content on our website are complete, reliable, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition as per our Refund and Returns Policy.

b. Pricing:

All prices listed on our website are in [Currency] and are subject to change without notice. We reserve the right to modify prices at any time. In the event of a pricing error, we may cancel any orders placed at the incorrect price and provide a full refund.

c. Order Acceptance:

After you place an order, you will receive an order confirmation email. This email is an acknowledgment of your order and does not constitute acceptance. We reserve the right to accept or reject any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

d. Payment:

We accept various payment methods as listed on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method and that the information is accurate and complete.

e. Order Cancellation:

You may cancel your order within 1 hour of placing it. After this period, we may not be able to accommodate cancellations, especially for perishable products. If your order is canceled successfully, you will receive a full refund.

3. Shipping and Delivery

a. Shipping Policy:

We currently deliver within [Specify Delivery Areas]. Delivery times and costs will be provided at checkout. We strive to deliver your order within the estimated timeframe, but delivery times are not guaranteed and may be affected by factors beyond our control.

b. Delivery Issues:

If there are any issues with your delivery, such as damaged or missing items, please contact us within 24 hours of receiving your order. We will work to resolve the issue in accordance with our Refund and Returns Policy.

c. Risk of Loss:

The risk of loss or damage to the products passes to you upon delivery. It is your responsibility to inspect the products upon delivery and notify us immediately of any issues.

4. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on returning products and requesting refunds.

5. Intellectual Property

a. Ownership:

All content on our website, including text, graphics, logos, images, and software, is the property of Farm Fresh Agro or its content suppliers and is protected by intellectual property laws.

b. Limited License:

You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

6. Limitation of Liability

a. Disclaimer:

Farm Fresh Agro provides the website and its content on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

b. Limitation of Liability:

To the fullest extent permitted by law, Farm Fresh Agro shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or the purchase of products, even if we have been advised of the possibility of such damages.

c. Indemnification:

You agree to indemnify and hold Farm Fresh Agro harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these Terms.

7. Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of India/Rajasthan, without regard to its conflict of law principles.